Last Updated: November 6, 2024
At Chronoglass, we take the privacy and security of your personal information very seriously. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website at www.chronoglass.com. By accessing our website, you agree to the terms of this policy.
1. Collection of Personal Information
We collect various types of personal information to provide you with a personalized experience and to offer the services you request. The information we collect includes:
- Browsing information: such as your IP address, browser type, device identifiers, pages visited, and interactions with our site. This data is collected through cookies and similar technologies. You can control the collection of this information and refuse certain types of cookies via our cookie consent banner.
- Information voluntarily provided: such as your name, email address, phone number, or any other information you share through contact forms or subscription forms.
This information is collected only when necessary to provide our services, respond to your requests, and enhance the user experience.
2. Use of Personal Information
The personal information collected on our site may be used for the following purposes:
- Improve your user experience: by personalizing content and features according to your preferences.
- Traffic analysis: to better understand site usage and optimize our services.
- Communication: to contact you regarding our products, services, or to respond to your inquiries and requests.
We are committed to collecting and using only the information necessary to achieve these purposes.
3. Disclosure to Third Parties
Chronoglass does not sell, rent, or transfer your personal information to third parties without your consent, except in the following situations:
- Service providers: We work with third-party providers, such as HubSpot and Google Analytics, to improve our services. These providers are contractually obligated to protect your information in accordance with our privacy standards.
- Legal obligations: We may be required to disclose your personal information if required by law or in connection with legal proceedings.
4. Data SecurityWe implement strict security measures to protect your data from unauthorized access, loss, or alteration. These measures include:
- SSL encryption: to secure communications between your browser and our site.
- Access control: limited to authorized employees only.
- Regular updates and monitoring: to identify and correct potential vulnerabilities.
While we do our best to secure your data, please note that no security system is infallible.
5. Data Retention and Destruction
Your personal information is retained as long as necessary to fulfill the purposes described in this policy or to comply with legal obligations. After this period, the data is either securely deleted or anonymized.
6. Your Rights
Under applicable laws, you have rights regarding your personal information, including:
- Access: you have the right to request a copy of your personal information.
- Correction: you may request the correction of inaccurate or incomplete information.
- Deletion: you may request the deletion of your personal data, subject to certain legal exceptions.
To exercise these rights, please contact us at flemaire@chronoglass.com. We will respond to your request within 30 days.
7. Cookies and Similar Technologies
Our site uses cookies to collect browsing information and improve the user experience. For more details, please see our Cookie Policy.
8. Changes to the Privacy Policy
We reserve the right to update this Privacy Policy to reflect changes in our practices or applicable laws. Changes will be posted on this page with an updated effective date. We encourage you to review this page regularly to stay informed.
9. Contact
For any questions or requests regarding this Privacy Policy, please contact us at:
Email: flemaire@chronoglass.com
Address: 6440 Henri-Bourassa Blvd E
Montreal, QC Canada H1G 5W9
By using our site, you acknowledge that you have read this Privacy Policy and accept our practices regarding the collection and use of personal information.
